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Terms of Service

Last updated: February 24, 2026

1. Acceptance of Terms

By accessing or using TwoWolves.ai ("the Service"), operated by TwoWolves.ai ("we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

TwoWolves.ai is an AI visibility optimization platform that helps businesses understand and improve how they appear in AI-powered search and recommendation systems. Our services include:

  • AI visibility audits and Wolf Score assessments
  • AI Profile generation and optimization
  • Smart Tags and structured data recommendations
  • AI Connect configuration for AI assistants
  • Ongoing monitoring and reporting of AI visibility metrics

3. Account Registration

To access certain features, you must create an account using Google authentication. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree to provide accurate and complete information and to notify us immediately of any unauthorized use.

4. Free and Paid Plans

We offer both free and paid subscription plans. Free accounts are limited to a one-time AI visibility scan. Paid plans (Starter, Pro, Business) offer additional features as described on our pricing page.

  • Paid subscriptions are billed monthly or annually, depending on the billing cycle you select.
  • All payments are processed securely through Stripe.
  • Prices are listed in USD and are subject to change with 30 days notice.
  • You may cancel your subscription at any time from your dashboard settings. Cancellation takes effect at the end of the current billing period.

5. Refund Policy

If you do not see improvement in your Wolf Score after 60 days of active use on a paid plan, we will extend your subscription at no additional cost. Refund requests are evaluated on a case-by-case basis. Contact support@twowolves.ai for assistance.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
  • Scan domains that you do not own or have authorization to analyze
  • Attempt to gain unauthorized access to the Service, other accounts, or related systems
  • Use automated scripts, bots, or scrapers to access the Service beyond normal API usage
  • Reverse-engineer, decompile, or attempt to extract the source code of our algorithms
  • Resell, redistribute, or sublicense access to the Service without written permission
  • Submit false, misleading, or fraudulent business information

7. Intellectual Property

All content, features, algorithms, and functionality of TwoWolves.ai (including the Wolf Score methodology, AI Profile format, and platform design) are owned by TwoWolves.ai and are protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our prior written consent.

You retain ownership of all business data you provide. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you consent to the data practices described in our Privacy Policy.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any losses resulting from service interruptions.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that:

  • Your business will achieve any specific Wolf Score or AI visibility ranking
  • AI assistants will recommend your business in any particular way
  • Optimization results will appear within any specific timeframe
  • The Service will be error-free or completely accurate

AI visibility is influenced by many factors outside our control, including changes to AI models, training data, and algorithms maintained by third parties.

11. Limitation of Liability

To the maximum extent permitted by law, TwoWolves.ai and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profits, data, or business opportunities, arising out of or related to your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Termination

We may suspend or terminate your account if you violate these Terms or engage in conduct that we determine is harmful to the Service, other users, or third parties. You may delete your account at any time through your dashboard settings. Upon termination, your right to use the Service ceases immediately.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting a notice on our website or sending an email. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Service shall be resolved through good-faith negotiation first, and if necessary, through binding arbitration.

15. Contact Us

If you have questions about these Terms of Service, contact us at:

Email: support@twowolves.ai
Website: https://twowolves.ai